Get in Touch
At WagiBet casino, we pride ourselves on providing excellent customer support. Whether you need help with WagiBet registration, have questions about your WagiBet bonus, or require technical assistance, our professional support team is here to help.
Live Chat
Get instant help through our 24/7 live chat support. Connect with a support agent in seconds.
- Available 24/7
- Instant response
- English support
- Screen sharing available
Email Support
Send us a detailed email and receive a comprehensive response within 24 hours.
- [email protected]
- Response within 24h
- Detailed assistance
- Attach screenshots
Phone Support
Call our support hotline for immediate assistance with urgent matters.
- 24/7 availability
- English speaking agents
- Quick resolution
- Philippines friendly
Frequently Asked Topics
Before contacting us, you may find the answer to your question in these common topics:
Account & Registration
- How to complete WagiBet registration
- Account verification process
- Password reset and account recovery
- Updating account information
- Account security settings
Deposits & Withdrawals
- Available payment methods for Philippines players
- Minimum and maximum deposit limits
- Withdrawal processing times
- Payment verification requirements
- Currency options and exchange rates
Bonuses & Promotions
- How to claim your WagiBet bonus
- Wagering requirements explained
- Bonus terms and conditions
- Bonus activation process
- VIP program benefits
Games & Gameplay
- How to play WagiBet slots
- Game rules and features
- Mobile gaming compatibility
- Live casino information
- Game fairness and RTP
Technical Support
- Browser compatibility issues
- Game loading problems
- Mobile site access
- Connection troubleshooting
- System requirements
For detailed answers, please visit our FAQ page.
Office Information
Official WagiBet casino maintains high standards of customer service and regulatory compliance.
Business Hours
Customer Support: 24/7 - Available every day including weekends and holidays
Administrative Inquiries: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
Support Languages
Our multilingual support team can assist you in:
- English (primary)
- Filipino/Tagalog
Response Times
We strive to provide quick responses to all inquiries:
- Live Chat: Instant to 2 minutes
- Email: Within 24 hours
- Phone: Immediate assistance
- Contact Form: Within 24-48 hours
Social Media
Stay connected with WagiBet online casino through our social media channels for updates, promotions, and quick support:
- Facebook: @WagiBetOfficial
- Twitter: @WagiBetCasino
- Instagram: @WagiBet
- Telegram: @WagiBetSupport
Complaints & Disputes
If you have a complaint or dispute, please follow our resolution process:
Step 1: Contact Support
Reach out to our customer support team with details of your concern. Most issues are resolved at this stage.
Step 2: Escalation
If your issue is not resolved to your satisfaction, request escalation to our management team. Provide your case reference number.
Step 3: Formal Complaint
Submit a formal complaint via email to [email protected] with all relevant details and supporting documentation.
Step 4: Regulatory Authority
If your complaint remains unresolved, you may escalate to our licensing authority. Contact details are available upon request.
Partnership Inquiries
For business partnerships, affiliate programs, or commercial inquiries, please contact:
Email: [email protected]
Responsible Gaming Support
If you need help with gambling-related concerns, our responsible gaming team is here to assist. We provide:
- Self-exclusion options
- Deposit limit settings
- Links to support organizations
- Confidential assistance
Responsible Gaming Hotline: Available 24/7
Feedback & Suggestions
We value your feedback! If you have suggestions for improving WagiBet casino, please share them with us. We continuously work to enhance our platform based on player input.
Email: [email protected]